Your User Adoption Partner
At ChangeLab we work with you to understand your internal digital journey and support your organisation in ensuring that your employees adopt the new way of working. We focus on the people side of your project and ensure they, and therefore your organisation, are ready for the change. Our user adoption approach is pragmatic and adjusted to suit your organisation and project.
As part of the Cronos Group, we work closely with implementation partners to ensure a smooth end-to-end service for you.
Who Is ChangeLab
We truly believe in a partnership with you to define which structure and approach suits your needs the best.
- Change Management Consultancy
- User Adoption Advisory
- Individual / Team Change Coaching
- Community Management
ChangeLab consultants, as part of the client’s team, defined a Change Management strategy for the roll-out of real-time communication and enterprise social network for more than 10 thousand employees. They recruited and managed more than 300 digital ambassadors who lead to a bottom-up viral adoption. They also worked with the sponsors and leadership to ensure the vision was cascaded from the top. Practically they created a communication and training plan and worked with internal teams to execute on those plans. They also held interactive workshops with various key players in the bank.
The ChangeLab consultant is responsible for the recruitment and animation of 60 ambassadors as part of a viral bottom up adoption approach.